DentiHelp.ai
- Product
- AI receptionist for dental clinics
- Channels
- Website chat, text, phone calls
- Type
- SaaS web app with an AI agent
- Built by
- Syncxperts
An AI receptionist for dental clinics that answers chats, texts and calls, books appointments and follows up with patients.
DentiHelp.ai is an AI receptionist built by Syncxperts for dental practices. Its agent, Ava, replies to patients on the clinic website, by text and on the phone, books visits straight into the schedule and keeps the front desk team in control of anything that needs a human.
Our own product. Juniper Ridge Dental, the patients and the figures on the screens are demo data inside the product, not a client.
Dental clinics lose patients at the front desk. Calls go unanswered while staff are busy with patients in the chair, most questions come in after the office closes, and empty slots from cancellations rarely get filled in time. Every missed call or slow reply is a patient who books somewhere else.
One AI agent across website chat, text and phone, connected to the clinic schedule, with a shared inbox, automations and clear rules for when a person takes over.
What we built
- 01
Website chatbot that books visits
Patients ask questions on the clinic website and Ava answers in seconds. She checks pain level and urgency, shows real open slots for the right dentist and books the visit without a phone call.
- 02
AI voice receptionist
Ava answers the clinic line after hours and when the team is busy. She screens emergencies with safety questions, books same day emergency slots and texts the dentist. Every call is saved with a recording, a live transcript and a short summary.
- 03
AI inbox with human handoff
Chats, texts and call summaries land in one inbox. Ava handles routine requests on her own and flags the rest, such as insurance cost questions, with a drafted reply the team can check, edit and send.
- 04
Smart scheduling and waitlist
Bookings go straight into the clinic calendar. When a patient cancels, Ava texts matching patients on the waitlist and fills the slot with the first reply.
- 05
Text reminders and rescheduling
Patients get reminders by text and can confirm or reschedule by replying. Ava offers new times and frees the old slot for the waitlist.
- 06
Automations
Ready made follow ups run on their own: appointment reminders, overdue cleaning recalls, new patient intake forms, review requests and year end insurance benefit reminders.
- 07
Agent studio with safety rules
The clinic controls how Ava sounds, what she knows and when she hands off. Ava learns from the clinic website and documents, never gives a diagnosis, never quotes insurance coverage on her own, and logs any question she cannot answer so the team can add it.
- 08
Dashboard and analytics
The clinic sees what Ava handled, what she booked and what needs a person, plus trends on bookings, common patient questions and when patients reach out.
How it works
- 1
Connect
The clinic links its schedule and phone line.
- 2
Teach
Ava reads the clinic website and documents, and the team approves what she learned.
- 3
Go live
Ava starts answering chats, texts and calls.
- 4
Stay in control
Anything sensitive is handed to the team with a ready draft.
Inside the build
10 screensDesign
We gave DentiHelp a calm, clinical look that still feels warm. The logo is a tooth that doubles as a chat bubble, with three dots inside like a typing indicator, so it reads as someone always replying. The palette pairs a deep teal and dark ink with a fresh mint for everything the AI does, and coral for urgent cases. Headings use Bricolage Grotesque and the interface uses Plus Jakarta Sans.
Our role
- Product strategy and feature planning
- UX and UI design for the clinic web app and patient mobile flows
- Brand identity and logo
- AI agent and conversation design, including safety rules and handoff logic
- Interactive prototype and product demo video
Want an AI agent like this for your business?
Syncxperts designs and builds AI agents, chatbots and voice assistants that answer customers, book appointments and automate follow ups.